Privacy Policy
Last updated: September 25, 2025
Who we are
Rift Terra, we are a clothing brand and online store.
Contact: [support@riftterra.com]
What we collect
Account & order info: name, email, phone, shipping/billing address, items purchased, size, preferences.
Payment info: processed securely by our payment partners (e.g., Wix Payments, Stripe, PayPal, Apple/Google Pay). We do not store full card numbers.
Fulfillment data: order details and shipping information shared with Printful (our print-on-demand/warehouse partner) to make and ship your order.
Usage data & cookies: device info, IP, pages viewed, approximate location, referring links, and actions on our site/app (for analytics, performance and personalization).
Marketing preferences: email/text opt-ins, campaign engagement.
UGC: product reviews, comments, or images you upload.
Why we use it
To process orders, deliver products, and provide customer support.
To personalize your experience and recommend products.
For marketing with your consent (you can opt out anytime).
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For analytics, fraud prevention, and legal compliance (tax, accounting, regulatory).
Legal bases (EEA/UK)
Contract performance (fulfilling orders),
Legitimate interests (site security, analytics, improvement),
Consent (marketing, certain cookies),
Legal obligation (tax/records).
Sharing your information
We share only what’s necessary with:
Wix (website, store, and app infrastructure),
Printful (manufacturing, warehousing, and shipping),
Payment processors (e.g., Wix Payments/Stripe/PayPal/Apple Pay/Google Pay),
Shipping carriers & logistics partners,
Analytics/marketing providers (e.g., Wix Analytics; email providers),
Authorities when required by law. We do not sell your personal information.
International transfers
Your data may be processed in countries outside your own (e.g., U.S./EU) where our providers operate. We rely on appropriate safeguards (such as SCCs) when required.
Retention
We keep order records as required by law (typically 6–10 years). Marketing and analytics data are retained only as long as needed for those purposes or until you opt out/delete.
Your choices & rights
Access, correct, or delete your data.
Portability (receive a copy).
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Manage cookies via your browser or our cookie banner.
California: you can request to limit “sharing” for cross-context advertising.
Contact us at [support@riftterra.com] to exercise rights. We’ll verify your request.
Cookies
We use functional, performance, and marketing cookies. You can block cookies in your browser; some features may not work as intended.
Children
Our site/app are for users 13+. We do not knowingly collect data from children under 13.
Security
We use technical and organizational measures to protect personal data. No method is 100% secure, but we work to keep your information safe.
App-specific notes (If publish the mobile app)
With your permission, the app may use:
Push notifications (you can turn off in device settings),
Camera/photo library only if you upload content (e.g., reviews). Permissions can be revoked in your device settings.
Changes
We’ll update this Policy when needed. The “Last updated” date shows the latest version.
Questions? Contact [Support@riftterra.com].